Support & Contact

Need help with the bidding application? Here is how to reach us.

The HLN NATCA bidding application is an internal tool for facility controllers to view schedule lines, submit schedule and leave bids, and access facility information. If you need help using the website or mobile app, we’re happy to assist.

Contact us

Email [email protected] and we’ll get back to you. Please include your name and initials, and describe the issue you’re seeing so we can help quickly.

Common questions

Trouble signing in? Accounts are created by facility administrators. If your login isn’t working, email us and we can reset your password.
Questions about a bid? Reach out to a facility administrator or email support and we’ll look into it.
Want your account deleted? See the Account Deletion page.

Privacy

For details on how your information is handled, see our Privacy Policy.