Delete Your Account

This page explains how a controller can request that their account and associated personal data in the HLN NATCA bidding application (website and mobile app) be deleted.

How to request deletion

Send an email to [email protected] from the email address associated with your account, with the subject line “Account deletion request.” Please include your full name and initials so we can locate your account. You may also make the request directly to a facility administrator.

What gets deleted

When your deletion request is processed, we permanently remove:

• Your account and login credentials (name, initials, email, and hashed password).
• Your personal profile information, including seniority position and controller group.
• Your schedule-line bids and leave bids associated with your account.

What may be retained

We may retain limited information where required for legitimate operational or legal reasons — for example, records that must be kept to preserve the integrity of a completed bidding round. Any retained records are kept no longer than necessary and are protected consistent with our Privacy Policy.

Timeframe

We will confirm and complete your deletion request within 30 days of receiving it. If we are unable to delete certain information, we will explain why.

Questions

If you have any questions about deleting your account, contact us at [email protected].